Policies
Returns policy.
Last updated October 2026.
Damaged or incorrect goods
If your order arrives damaged, or is not what you ordered, email info@blueskyunited.com within 7 days of delivery with your order details and photos. We will arrange a replacement or credit.
Shortages
Please report any missing items within 7 days of delivery so we can investigate and put it right.
Other returns
Returns of goods that are correct and undamaged are by prior agreement only. Contact us before sending anything back. Goods must be unused, in their original packaging and in a resalable condition.
Refunds and credits
Once we have received and checked returned goods, we will issue a refund or credit note to the original method of payment or account.
Contact
Email info@blueskyunited.com and we will help.